FocusScape View provides advanced technology solutions that are cost- effective and scalable, with industry-proven results. Whether you are a large network operations center, an IT department that must provide world class service, or a smaller organization seeking out methods that showcase your business, enhance services or reduce costs, FocusScape View provides competitive advantage.
FocusScape View Analyzer
FocusScape View Analyzer acts as a central repository for network objects and uses interactive maps, graphs and alerts to report on utilization, availability and overall network health in real time. There are views for 1st level help desk analysts, senior managers and the most technical network architects and engineers. FocusScape View’s stable and scalable architecture, intuitive web interface and rich information base critical to timely resolution and successful root cause analysis make it “best in class” as an infrastructure management system.
FocusScape View uses a framework-based approach to infrastructure management, integrating a network management methodology that considers all of the major facets of managing network resources. This approach has given many large enterprises the ability to move from a reactive to a proactive support and world class network service model. FocusScape View has also been very successful in supporting network management and business centralization for large organizations and large groups of organizations.
At the base of the FocusScape View web-based Advanced Computer/Network Inventory and Monitoring System is the Central Repository. This is an MS SQL database that contains all network objects in the inventory. This repository links with other knowledge attributes to allow events and data from different parts of the network infrastructure to be collected, filtered and presented for further processing and data correlation. Information can be distributed and visualized in many different formats allowing the user to gain business views of the data in various categories and even present impact to the organization or business unit. FocusScape View also integrates with key components of a network management methodology either as an integrated internal application module or as an interface to an external application. This framework allows event, performance and other network management information to be more available and used more productively.
The FocusScape View product is so powerful that it returns an immediate response from technical, non-technical and management resources. Most comments include “it’s almost too good to be true.” Extremely technical resources are at first apprehensive because much of the information that they retained in their heads is now easily obtainable in a web interface. That’s a productivity savings for managers because the least technical resources now possess information that was previously obtainable only by command line interface or multiple toolsets. FocusScape View also exposes network issues that were easily hidden, making it impossible to overlook or ignore issues that need to be resolved. This capability brings a higher level of accountability and forces a pattern of excellence in network service and performance.